Terms of Service(TOS)

Acceptable Use Policy(AUP)

Privacy Policy




TOS - Terms of Service


This document explains the Terms of Service and Acceptable Use Policy for use of services provided by Subdimension Hosting by the client/user (hereinafter known as Customer). This document supersedes all forms of this document previously published by Subdimension Hosting.

All Customers of Subdimension Hosting are required to be familiar with this policy. This document shall be sent via e-mail to each new Customer and upon receipt, the Customer shall become responsible for its contents. Use of Subdimension Hosting services in any form constitutes acceptance of this Acceptable Use Policy and agreement to adhere to it.

This Acceptable Use Policy may be known herein after as policy, Terms Of Service, TOS, AUP or Acceptable Use Policy.

Account and Policy Term

The effective date of these Terms and Conditions and the Acceptable Use Policy is the date of acceptance by the Customer of services from Subdimension Hosting, and they shall remain in effect until Customer terminates his/her account or Subdimension Hosting cancels Customer's account.

Subdimension Hosting reserves the right to change the terms and conditions of use or it’s Acceptable Use Policy at any time. Notification of changes will be announced via email. If customer does not agree to changes, Customer may cancel services by giving Subdimension Hosting proper written notice as directed herein.

Subdimension Hosting reserves the right to change billing plans, services, and/or rates at any time. All accounts are billed on a month-to-month basis.If Subdimension Hosting does elect to make any significant changes, the customer will receive at least 30 days notice before the changes take effect.

Termination for Cause

Subdimension Hosting may terminate an account at any time for any violation of this Acceptable Use Policy or for failure to pay bills for service. Such termination generally means that all files are deleted and all services, including mail forwarding are rescinded. Customer will not receive a refund for any prepaid services. All losses and expenses suffered by Customer as a result of such termination will be Customer's to bear alone, and Subdimension Hosting will have no liability whatsoever.

Provision of Services

Subdimension Hosting will provide services on its host computing systems to customers in exchange for payment of fees and compliance with these Terms and Conditions and the Acceptable Use Policy. Subdimension Hosting services are defined as the use by Customer of computing, telecommunications, software, and information services provided by Subdimension Hosting. These services also include the provision of access to computing, telecommunications, software, and information services provided by others via the worldwide computer network known as the Internet.

Consultation Charges

Subdimension Hosting welcomes requests from Customers concerning their problems and will do as much as possible to help resolve them. When assistance provided by Subdimension Hosting is beyond services offered to all customers by Subdimension Hosting as part of its basic services such as assistance with Customer systems configuration beyond the initial set-up, the Customer will be charged a standard consulting rate.

Security of Accounts

Subdimension Hosting accounts are for individual Customers. Customer therefore agrees not to share the password of the account with others. Customer agrees to maintain a secure password to the account and is responsible for any use of his/her account. Customer agrees not to use any Subdimension Hosting services to obtain the passwords of other customers on Subdimension Hosting or other systems. Customer agrees not to use Subdimension Hosting services to make unauthorized attempts to access any systems and networks.

Use of Internet Services

Customer agrees not to use Subdimension Hosting services to violate copyright or other intellectual property rights. For example, Customer may not upload or download commercial software in violation of software license agreements. Customer agrees to use the services provided by Subdimension Hosting as permitted by applicable local, state, and federal laws. Customer agrees, therefore, not to use these services to conduct any business or activity that is prohibited by law.

Specific Acceptable Use Policies

Subdimension Hosting believes that the First Amendment rights of free speech, freedom of the press, and freedom of association apply to the Internet to the same degree as they do to print media. Subdimension Hosting has no intention of infringing upon those rights. In fact we encourage using your own creativity and self expression within the limits of the law.

Unauthorized Use of Accounts or Computers

Subdimension Hosting will react strongly to any unauthorized use or attempted unauthorized use of an Internet account or computer without the owner's authorization. Whether or not the attacked account or computer belongs to Subdimension Hosting, such attempts include but are not limited to "social engineering" (tricking other people into releasing their passwords), password cracking, security hole scanning, and denial of service attacks.

Possible actions including warnings, account suspension or cancellation, and legal action, according to the seriousness of the attack.

E-mail Privacy

Electronic mail passes through multiple mail servers from source to destination on the Internet. One can never be guaranteed privacy from every possible mail server; therefore, customers seeking total privacy should use some encryption scheme, such as PGP to render their messages unreadable by eavesdroppers.

With regards to Subdimension Hosting mail servers, Subdimension Hosting places a high value on privacy, and will normally only examine Customers' mail to troubleshoot E-mail delivery problems, protect system security, or to comply with a lawful warrant or court-order.

Subdimension Hosting will not divulge Customer account information, except at the direction of a lawfully served warrant.

Commercial Advertisements

Commercial advertising is an accepted and welcome use of the Internet. However, there is appropriate and inappropriate Internet advertising. ISP's that don't abide by this Internet standard may be denied access to newsgroups and in some cases to the Internet entirely.

Commercial advertisements are unwelcome in Usenet discussion groups and on E-mail mailing lists. Inappropriate postings may result in account suspension or cancellation either with or without prior notice. See the newsgroup or mailing list's charter for whether advertising is allowed or not. Unsolicited commercial advertisements sent out via E-mail or to many off-topic newsgroups are not allowed. Generally ads should be placed in the ".biz" newsgroup hierarchy.

Sending a message, such as unsolicited e-mail, especially an un-requested advertisement, to multiple recipients is by itself "spamming" and an unauthorized use of E-mail unless the individuals have specifically requested to be added to a mailing list on that topic. Placing a checkbox on a checkout page or adding a subscription automatically during a the checkout process does not constitute permission of the email address owner to receive email advertisements. Any verified mail or complaints or abuse will result in suspension of the account for 5 days until proof is shown that mailing has stopped. No mass mailing to, from or involving Subdimension Hosting will be tolerated, period.

Web sites that use unsavory or illegal methods to acquire control of or otherwise interfere with visitors browsers, or attempt to install unauthorized or unwanted software on a visitors machine will have their accounts disabled immediately. This includes the use of auto-software-install scripts when the user opens a web page that is not an identified download link, the use of 'bookmark this page now' pop-up windows that automatically open when a visitor clicks on a link to the web site, automatic resizing of the users browser window to take over the entire screen, use of click trapping to prevent the user from using the back button or leaving your web site, or any similar trick or technique that interferes with site visitors' ability to use their browser. We do not support businesses that use such methods.

Make Money Fast

Any mailing or posting of "Make Money Fast" (MMF) or "Fast Cash" or pyramid schemes or chain letters of any sort will result in quick account termination. Pyramid schemes are illegal no matter how the message is presented. Pyramid schemes are NOT permitted.

Spoofing E-mail and News posts

All Customer E-mail and news posts shall have the Customer's valid account name in the header. You may use another existing Subdimension Hosting or non- Subdimension Hosting E-mail address in the "reply to" field as long as it is clear that the post came from your Subdimension Hosting account. Use of standard “anonymous re-mailers” is allowed for private (noncommercial) E-mail and posting.

Illegal Material (Copyright)

Subdimension Hosting assumes no legal liabilities relating to Customer's use of Subdimension Hosting computer network and equipment. However, Subdimension Hosting requires that its customers not use Subdimension Hosting network for illegal purposes. In any legal matters that result from a Customers action, Subdimension Hosting is under no obligation to defend itself rather than settle. Any losses suffered by Subdimension Hosting to settle or defend legal action, and all civil or criminal penalties inflicted on Subdimension Hosting as a result of any Customers act are payable by the customer. Customer shall have no defense against prompt and full repayment to Subdimension Hosting. When presented with a search warrant, Subdimension Hosting is obligated to release appropriate information requested, and will cooperate with the authorities in any criminal investigation.

While Subdimension Hosting recognizes that the legal status of the Internet has not yet been fully resolved, Subdimension Hosting considers certain actions illegal and therefore not allowed on its network, for example; unauthorized distribution of copyrighted material; exploitation of minors; and unauthorized use of computer resources.

Subdimension Hosting makes no representations concerning any attempt to review the content of sites hosted on its servers, and so Subdimension Hosting is not responsible for the accuracy, copyright compliance, legality or decency of material contained in sites hosted on its servers.


Harassment or abusive use of E-mail and other Internet services is a serious misuse of Internet resources. Subdimension Hosting will handle incidents of harassment on a case-by-case basis, consulting with the parties involved. If you wish to report harassment, or abuse of services, please email us and the abuse dept will get back to you as soon as possible.

Inappropriate use of Web Service

Subdimension Hosting provides space for commercial web pages with some services. Subdimension Hosting maintains no responsibility for the content of such pages. Subdimension Hosting will handle complaints about inappropriate web pages on a case-by-case basis. Examples of inappropriate information include downloadable virus code, bulk E-mail lists, illicit advertising, and web-based services that allow members of the public to send E-mail or post news anonymously.

Subdimension Hosting IRC rules

IRC client software is not allowed to be run through a shell account on any servers owned by Subdimension Hosting. IRC client software must be run from the users own computer.

Bots (automated IRC programs) run against any programs, community talk programs, video, audio or text servers, even if they are run from your own machine, are not allowed via a Subdimension Hosting connection.

If Subdimension Hosting receives a complaint, Subdimension Hosting will investigate the abuse and, if a violation has occurred, may put the account on hold or remove the abusers account. Full payment for the entire contract term will still be due, even with no further services provided.

Customer agrees to abide by Subdimension Hosting interpretation of the above. If Customer needs help interpreting or applying these rules, Customer should ask Subdimension Hosting support staff for assistance.

Abuse of Subdimension Hosting Services

Any use of Subdimension Hosting system resources that disrupts the normal operation of the system or the use by other Subdimension Hosting customers is considered to be abuse of system resources and is grounds for administrative intervention. Use of Subdimension Hosting computers or Internet connection to send ping or other packets in an attempt to deny service to another user is considered abuse. Depending on the nature and the severity of the abuse, the customer may receive an E-mail warning, have his processes halted, or have his account suspended. If the misuse is unintentional or has under other mitigating circumstances, the suspension may be rescinded but may require a reconnection charge. Customers who believe their activity has been inappropriately handled may appeal to Subdimension Hosting Management.

Reporting Abuse

Please email the sales department for information on the abuse reporting policies of Subdimension Hosting.


Subdimension Hosting makes no warranties of any kind, whether expressed or implied, for its services. Subdimension Hosting specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Subdimension Hosting will not be held responsible for any losses or damages resulting from delays, non-deliveries, mis-deliveries, service interruption, or Customer's or Subdimension Hosting errors or omissions. Subdimension Hosting will not under any circumstances be responsible for consequential damages.

Subdimension Hosting reserves the right to suspend or terminate accounts for any reason, if, in Subdimension Hosting opinion, the Customer is disrupting or threatening the operation of this site and/or the Internet or its components. In the context of this AUP, using other sites or servers to abuse the net via Subdimension Hosting access is regarded the same as using Subdimension Hosting site.

30 Day Guarantee

The 30 Day Satisfaction Guarantee applies to new accounts. Termination requests must be submitted by email within 30 days from the signup date. You will receive a confirmation email within 48 hours confirming your cancellation. Accounts that are suspended for rule violations do not qualify for the money back guarantee.


These rules cannot be superseded by any verbal agreements of Subdimension Hosting employees or customers. Any agreement modification or special changes to this AUP must be in writing and signed by an officer of the Company.


The laws of Texas and California, shall govern the validity, construction and performance of this AUP and Customers agreement to abide by this AUP.


If any provision of this policy is held by a court to be contrary to law, the remaining provisions will remain in full force and effect.

Please Note:

For customers who are unable to follow these rules, we will have no choice but to suspend your account without warning and contact your local authorities. We are always willing to cooperate with officials and have a right to defend our position. If you feel as though you will be unable to abide by our rules, please use your search engine to find another web site host.



AUP - Acceptable Use Policy

We at Subdimension Hosting reserve the right to cancel or suspend your account or any other service provided by us if we believe the account is being used inappropriately. Failure to comply with this policy will result in termination of your Subdimension Hosting contract. It is at the decision of Subdimension Hosting what is acceptable content and what is not.

Any service provided by Subdimension Hosting may only be used to lawful purposes. Storage, transmission or presentation of any data or information that violates any law is prohibited. Copyright material and material that is obscene or protected by trade secret or invasion of privacy is also prohibited.

The subscriber agrees to indemnify and hold harmless Subdimension Hosting from any claims resulting from the use of the service which damages the subscriber or any other party.

Sites with sex related data or pornographic content of any a kind is prohibited. This includes links to content of this kind elsewhere. It is at the decision of Subdimension Hosting what acceptable content is. Sites that promote illegal activity or sites that contain content that may be damaging to Subdimension Hosting servers or any other server on the internet is prohibited, this also includes links.

Unacceptable content includes pirated software, hacker programs and warez sites.

No sort of commercial advertising through email is permitted – Using the Subdimension Hosting servers to send such emails is not allowed. This includes spamming or sending of unsolicited email.

Subdimension Hosting does not allow activity that infringes or misappropriates in the intellectual property rights of others. This includes copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities, activity that violates privacy, publicity, or other personal rights of others. Subdimension Hosting is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Subdimension Hosting’s policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Subdimension Hosting does not allow any attempts to undermine or cause harm to any of the servers or any other customer. Any such programs that consume excessive CPU time or allow use of mail services, mail forwarding capabilities or auto responders other than for customer's own account are not permitted. The resale of disk space without reseller agreement or using the Subdimension Hosting servers to backup material that is unrelated to the content of your web site is prohibited. We do not allow the operation of IRC servers or IRC bots on Subdimension Hosting servers.

Subdimension Hosting will not be held responsible for any loss of data held on our servers to anyone's web site. Subdimension Hosting will always try to restore your lost data, however this doesn't always work as the data may be corrupted. In such an instance, Subdimension Hosting will not be held responsible. The Subdimension Hosting servers are set to backup all web files and emails to another server once a week. Customers of Subdimension Hosting are encouraged to keep a back up of their web site.

In order to cancel your service you need to send written confirmation in an email to Subdimension Hosting. You should receive a confirmation back within 48 hours to confirm your cancellation.

After the first 30 days, 7 days notice is required, there is no cancellation fee. We will not refund customers that have violated any of the Subdimension Hosting policies.

Subdimension Hosting maintains the right to suspend or deactivate your account at any time for violations aforementioned and this may result in the forfeiture of any fees paid. Any complaints received regarding the abuse of an account will be in the grounds of suspension.

Subdimension Hosting reserve the right to refuse, cancel or suspend any service provided at our sole discretion.We reserve the right to reject or disable sites that may lead to network problems(hacking related, adult content, file download sites, potential DOS targets) or sites that are causing network problems for any reason. Any sub-network distributive hosting sites and dedicated servers of Subdimension Hosting must adhere to all of our policies. Subdimension Hosting will not under any circumstances be responsible for consequential damages




Privacy Policy

At Subdimension Hosting we are committed to protecting and respecting the privacy of all our customers and visitors.

The information collected from customers when signing up is used for billing and administration purposes only and will be kept confidential. Contact information collected will be name, address, telephone number and payment information will be credit or debit card. None of which will be passed onto third parties. Payment information is processed by 2checkout.com directly. Subdimension Hosting never sees or stores your credit card number.

When visitors use the web site, information such as the ISP's domain, the time accessed and the pages visited will be stored by us. This is to analyze the web traffic provide our clients with reports of web hits and improve content of the site.

Any personal information contained within the customer's web site is their own responsibility. We have taken security measures to ensure that our customers are protected against loss, alteration or misuse.

Customers are responsible for ensuring that only authorized personnel access their accounts. If for any reason you are concerned about this, please contact us. Should you have any queries relating to our Privacy Policy, please contact us.

We will not provide your name, your web address, your email or any other information as as reference or example of our service without your prior permission.


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I did a lot of comparisons. this is my fifth host THIS YEAR and i am completely satisfied. Server speed is extremely fast good for downloading and uploads are always at my isp upload cap of 30k. speedy. also, customer service is the best. questions are answered in 2 or 3 hours and if their online support guy is on u can talk to him too. downtime has never been a problem. don't let the cheap prices other places post fool u, u get what u pay for. I cannot afford for my business site to be down for a day on a cheap $5 host. I am staying with Subdimension.
by Jerry Farmer WI

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